Hello Order Webhook V1.0

This document provides information about the V2.0 payload structure for Hello Order webhooks.

The webhook request JSON structure

JSON request body for a Hello Order event

{
    "notificationId": "8872f2bacfab5260691ce1c34795bc780ee95ae638150082076d18687f44f076",
    "notificationType": "helloOrder",
    "installRef": "1111111-2222-3333-4444-555555555555",
    "destinationId": "Store-001",
    "customerName": "John Smith",
    "orderId": "12345678",
    "etaDirection": "lessThan",
    "eta": 1,
    "status": "Arrived",
    "stateDisplayName": "Arrived",
    "projectId": "1111111-2222-3333-4444-555555555555",
    "accountId": "1111111-2222-3333-4444-555555555555",
    "isAcknowledged": false,
    "hsFields": {
       "Mobile Number": "0411234567",
       "Car Model": "Hyndai Tucson",
       "Car Color": "White",
       "Car Plate": "NM1234",
       "Parking Bay": 1
    },
    "lastUpdateTime": "2020-10-01T01:00:00.000Z",
    "eventTrigger": {
       "source": "mobile SDK",
       "eventType": "GEOTRIGGER"
    },
    "locations": [
     {
       "longitude": 144.123123123,
       "latitude": -33.123123123,
       "altitude": 100,
       "verticalAccuracy": 12.232323,
       "horizontalAccuracy": 12.232323,
       "bearing": 168,
       "speed": 6,
       "time": "2020-04-06T05:43:20.789Z"
     }
    ]
}

Hello Order Webhook body field description

Field	Data type	Description	Example
notificationType	String	This field denotes the type of notification being relayed from our servers to yours. For a Hello Order event, the type will be "helloOrder".	"helloOrder"
notificationId	String	The unique identifier of the Hello Order record.	"8872f2bacfab5260691ce1c34795bc780ee95"
projectId	String	The identifier of the project.	"0ef516e2-fd11-454c-97bf-9ba53d45b885"
accountId	String	The identifier of the account.	"0ef516e2-fd11-454c-97bf-9ba53d45b885"
installRef	String	A randomly issued installation reference, not tied to any personally identifiable data (PID) on the user's device.	"a7684ffd-2221-432c-9cb9-25fd241df39f"
destinationId	String	The ID associated with the location setup in Canvas for the Zone	"Store1234"
customerName	String	The name of the customer who made the order	"John Smith"
orderId	String	The identifier of the order	"Order 1234"
eta	Number	The estimated time of arrival of the user to the store in seconds.	300
etaDirection	String	The direction of estimation – whether the device is more than or less than the number of seconds provided.	- "greaterThan" - "lessThan"
status	String	The status of the order	"Arrived"
stateDisplayName	String	The display name of the order status on Hello Screens	"On The Way"
hsFields	JSON Object	Key/Value pairs passed from the application to Bluedot Point SDK. This will not be returned as part of the request if no data set on the Mobile SDK.	{ "key1": "value1" }
isAcknowledged	Boolean	The indicator if the order is being viewed on Hello Sscreens	true
lastUpdateTime	String	UTC date and time when the order is updated.	"2021-02-02T02:25:47.000Z"
eventTrigger	JSON Object	The origin of the event that triggers the webhook event	"2021-02-02T02:25:47.000Z"
eventTrigger.source	String	The source of the event	- "mobile" - "web"
eventTrigger.eventType	String	The type of the event	- REGISTRATION - NO_UPDATES_5_MINS - TEMPO_TIMEOUT - TEMPO_UPDATE - TEMPO_CANCELLED - GEOTRIGGER - onTheWay - arrival - fulfilled - ACKNOWLEDGEMENT
locations	Array	The location details.
location.longitude	Number	Longitude component of the coordinate.	144.981730
location.latitude	Number	The travel speed of the device at the time of the event was reported as meters per second.	10
location.bearing	Number	The travel bearing of the device at the time of the event was reported in degrees.	120
location.horizontalAccuracy	Number	The estimated horizontal accuracy of the current location, in meters	12
location.verticalAccuracy	Number	The estimated vertical accuracy of the current location, in meters	10

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